Highlights
Cash on Delivery: Not available.
Delivery Charges: Depend on the location and weight of the order.
Delivery Times:
Metro cities: 2-3 business days.
Rest of India: 3-7 business days.
Detailed Shipping Information
At Get Prints, we aim to deliver your orders in a timely and efficient manner. Please note the following:
Shipping Partners: We use reliable courier services to ensure safe and prompt delivery.
Order Tracking: Once your order is shipped, you will receive an email with tracking details.
Shipping Issues: If there is any discrepancy or damage upon receipt, please inform the courier and contact us immediately to resolve the issue.
Delivery Exceptions: In case of delivery exceptions due to unforeseen circumstances (e.g., severe weather, government restrictions), we will keep you informed and work towards a resolution as quickly as possible.
If there are any conflicts between this Shipping Policy and our Terms and Conditions, the latter will prevail.
Terms and Conditions
Account and Registration Obligations
Account Responsibility: You are responsible for maintaining the confidentiality of your account and password. Get Prints is not liable for any loss resulting from unauthorized use of your account.
Accurate Information: You agree to provide accurate and current information during registration and update it as necessary.
Order and Delivery
Product Descriptions: We strive to be accurate with product descriptions, but do not warrant that all information is error-free. In case of discrepancies, you may return the product in unused condition.
Availability: Product availability is subject to change. If an item is out of stock, we will notify you within 48 hours and offer alternatives or a refund.
Order Cancellation: We reserve the right to cancel orders at our discretion, especially in cases of incorrect pricing or fraudulent activities. Any cancelled orders will be refunded promptly.
Payment and Fraud
Credit Card Details: You must provide accurate credit card details and use your own card. We do not share this information with third parties except as required by law.
Fraudulent Transactions: We reserve the right to recover costs and initiate legal action in cases of fraudulent use of our site.
Privacy Policy
Information Collection
Personal Data: We collect personal information such as name, address, email, and phone number when you place an order or register on our site.
Usage: Your information is used to process orders, provide customer service, and send updates. We do not sell or rent your personal information to third parties without your consent.
Data Security
Protection Measures: We implement security measures to protect your data from unauthorized access. Our servers are secured with physical and technological safeguards.
Third-Party Services: We may use third-party services for marketing and analytics purposes, but they do not have access to your personal data.
Cookies and Tracking
Cookies: Our website uses cookies to enhance user experience. You can disable cookies in your browser settings, but this may affect site functionality.
Ad Tracking: We use tracking technologies to understand site usage and target advertisements. These do not collect personally identifiable information.
User Rights
Data Access and Deletion: You have the right to request access to or deletion of your personal data. Contact us at support@getprints.com for assistance.
Return and Refund Policy
Refund Policy
Order Cancellation: If you cancel your order, we will refund your payment within 7-10 business days.
Reorder Tokens: If you cancel to place a new order, we will issue a “Reorder Token” for future use.
Return Policy
Damaged or Incorrect Products: If you receive a damaged or incorrect product, please notify the courier and contact us immediately with photographic evidence. We will arrange for a replacement or refund.
Non-Delivery: If your order is marked as delivered but you have not received it, we will work with the courier to locate it or provide a proof of delivery.
For any queries or issues regarding our policies, please contact us at getprintdelivery@gmail.com
